At LJ Hooker Belconnen we are committed to ensuring your success by
providing ongoing training and mentoring, a professional and harmonious work
environment and long term career opportunities.
If you are interested in a career in real estate, call today for a confidential chat.
Sales Consultant
The position of a sales consultant is challenging and varied. The role involves working closely with a team of other consultants, managers and administrators. The sales consultant is required to provide quality real estate services through effective property marketing, sales management, and client service. Sales consultants require exceptional sales, negotiation, marketing and communication skills. Some duties include:
- Maintain thorough knowledge of the local real estate market
- Prospect for new business and clients
- Regularly liaising with vendors, prospective buyers, solicitors, local government agencies
- Build & maintain strong client relationships
- Execute of sales agency agreements
- Conduct market appraisals for prospective vendors and successfully convert these to exclusive/auction listings
- Book and attend appointments
- Achieve and exceed set sales targets
- Increase market share
- Market and negotiate property sales
- Continually look for business opportunities, areas of improvement and innovation
Property Investment Manager
Property Investment Managers have a wide range of varied responsibilities. They are accountable for the overall management of a portfolio of residential properties on behalf of the landlord. The role requires exceptional organisational, communication, negotiation and problem solving skills. Some duties include:
- Maintain a thorough knowledge of the local real estate market
- Prospect for new business and clients
- Conduct market appraisals for prospective landlords and convert these to exclusive managements
- Regularly liaise with landlords, tenants, contractors
- Execute Managing Agents Agreements & Tenancy Agreements
- Use management software to maintain property management records
- Minimise rental arrears and tenancy tribunal hearings
- Conduct property inspections
- Ensure property maintenance in accordance with landlord instructions
- Use correct procedures in accordance with the law pertaining to the Residential Tenancies ACT
- Continually look for areas of improvement and innovation
Our award winning property management team are recognised as setting the standard in property management services and offer a supportive team environment working with the best technology available.
Support Team
Business Systems Operator
The role of the business systems operator is to effectively maintain the office by providing exceptional customer service, preserving sales data integrity and ensuring the sales team have the necessary tools and materials to provide the best service to their clients. Success in this position requires exemplary organisational skills, the ability to multi-task, outstanding attention to detail and a mature and focused attitude. Some duties include:
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Prioritising work to achieve results and meet deadlines
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Prepare performance reports for management
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Create marketing materials for properties and the office
- Maintain sales data integrity
- Daily use of the LJ Hooker e2 computer program
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Troubleshooting computer issues
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Provide the necessary documents, information and materials for the sales team to perform their job to the highest possible standard
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Diary management
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Keep the office website up-to-date, current and relevant
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Create and maintain office presence on the social media platform
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Early adoption of technological advances for better business practices
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Create and maintain property and office marketing materials
Director of First Impressions
The director of first impressions is the face and voice of the office, being the first point of contact for all our customers. Some duties include:
- Maintain a well presented and business like appearance
- Ensure the office is open and ready for business each day
- Attend to customer inquiries in a professional and friendly manner both on the telephone and face to face
- Take accurate and detailed messages for various staff
- Ensure rental and sales lists are available and current at all times
- Assist with social media marketing
- Open and distribute mail and ensure outgoing mail is posted daily
- Maintain a clean, tidy and functional office
- Maintain office supplies
